Privacy Policy

01 — Information We Collect

We may collect information you provide directly to us, including your name, email address, telephone number, mailing or billing address, country or region, account credentials, professional and coaching information, certifications, course and continuing education records, membership information, organization or facility affiliation, mentorship information, event registrations, communications, applications, survey responses, and transaction information.

We may also automatically collect certain information when you use the Services, including IP address, browser and device information, operating system, referring pages, pages viewed, approximate location derived from IP address, and information collected through cookies and similar technologies.

Payment information may be processed by third-party payment processors. GPA does not necessarily receive or retain complete payment card information.

02 — How We Use Information

We may use personal information to:

• •Provide, administer, and improve the Services;
• •Create and manage accounts and memberships;
• •Administer certifications, courses, continuing education, mentorship, and player-development programs;
• •Maintain certification and educational records;
• •Process registrations, transactions, and payments;
• •Operate the GPA Coach Directory;
• •Communicate regarding accounts, programs, events, certifications, memberships, and services;
• •Respond to inquiries and provide support;
• •Send marketing and informational communications where permitted by law;
• •Administer partnerships and organizational programs;
• •Analyze usage and improve the functionality and security of the Services;
• •Detect and prevent fraud, misuse, or unauthorized activity; and
• •Comply with legal, regulatory, tax, accounting, and contractual obligations.

03 — Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, GPA relies, as appropriate, on performance of a contract, compliance with legal obligations, legitimate business interests, and consent.

Where processing is based on consent, you may withdraw your consent at any time, subject to applicable law and without affecting the lawfulness of processing conducted before withdrawal.

04 — Cookies and Analytics

GPA may use cookies, analytics technologies, and similar tools to operate the Services, remember preferences, measure website usage and performance, improve user experience, and support communications and marketing.

Where required by applicable law, non-essential cookies and similar technologies will be used only after obtaining appropriate consent.

Additional information may be provided in GPA's Cookie Policy.

05 — Disclosure of Information

GPA may disclose personal information to service providers and contractors that perform services on our behalf, including providers of website hosting, technology, learning management, membership administration, communications, payment processing, analytics, customer relationship management, insurance-related services, event administration, and professional services.

GPA may also disclose information when required by law or legal process; to protect the rights, property, safety, or security of GPA or others; or in connection with a merger, financing, acquisition, restructuring, sale of assets, or similar business transaction.

GPA does not sell personal information for monetary compensation.

06 — GPA Coach Directory

GPA may maintain a public directory of participating coaches. Directory information may include a coach's name, photograph, general location, certification level, credentials, specialties, professional biography, website, professional social media profiles, and contact or booking information.

GPA will provide appropriate notice and choices regarding public directory participation as required by applicable law.

07 — International Data Transfers

GPA is based in the United States. Personal information collected from individuals outside the United States may be transferred to, processed, and stored in the United States or other jurisdictions in which GPA or its service providers operate.

Where required by applicable law, GPA will implement appropriate safeguards for international transfers of personal information.

08 — Data Retention

GPA retains personal information for as long as reasonably necessary to provide the Services, maintain certification and educational records, fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce agreements.

Retention periods may vary based on the nature of the information and applicable legal requirements.

09 — Privacy Rights

Depending on your jurisdiction, you may have rights concerning your personal information, including the right to request access, correction, deletion, restriction of processing, portability, or information regarding our processing practices; object to certain processing; withdraw consent; or opt out of certain communications or uses of personal information.

Applicable rights and exceptions vary by jurisdiction.

GPA may take reasonable steps to verify your identity before processing a privacy request.

Privacy requests may be submitted to: hello@globalpickleballacademy.com

Individuals may also have the right to lodge a complaint with an applicable privacy or data protection authority.

10 — Marketing Communications

You may opt out of marketing emails at any time by using the unsubscribe link provided in the communication or by contacting GPA.

Opting out of marketing communications will not prevent GPA from sending transactional, administrative, security, certification, membership, or other service-related communications.

11 — Information Security

GPA maintains reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.

No method of transmission or electronic storage is completely secure, and GPA cannot guarantee absolute security.

12 — Children's Privacy

GPA's general membership and professional coach certification Services are not directed to children under 13.

Where GPA offers youth or junior programs involving the collection of children's personal information, GPA will implement parental or guardian consent and other safeguards as required by applicable law.

Parents or legal guardians who believe a child has provided personal information without appropriate authorization may contact GPA to request review or deletion.

13 — Third-Party Services

The Services may contain links to or integrations with third-party websites, applications, or services. GPA is not responsible for the privacy, security, or data practices of third parties. Users should review the applicable third party's privacy policies before providing personal information.

14 — Changes to This Policy

GPA may amend this Privacy Policy from time to time. Any revised policy will be posted with an updated "Last Updated" date. Where required by law, GPA will provide additional notice or obtain consent for material changes.

15 — Contact

Questions or requests concerning this Privacy Policy or GPA's privacy practices may be directed to:

Global Pickleball Academy LLC

Massachusetts, United States

Email: hello@globalpickleballacademy.com

Website: https://www.globalpickleballacademy.com/